Support
How do I resubscribe after my subscription expired?
Log in first, then click from the website menu, select one of the subscription options and proceed with the payment.
How do I upgrade my existing subscription?
Log in first, then click from the website menu, then click ‘Upgrade Subscription’.
How do I change my display name for comments?
Log in first, then click from the website menu and click ‘Edit Profile’.
Is my username and display name the same thing?
Your username is needed exclusively for logging in, the display name is visible when you comment. Your display name will default to the first and last name you entered when you subscribed, unless you changed it. See above.
Why am I getting blocked from reading full articles?
You got logged out of your account or your subscription has expired.
Why can’t I read the site on my mobile device, but I can on my PC?
You need to log in anew on every device.
How do I know when my subscription will expire or renew?
Log in first, then click from the website menu to view your subscription details.
Will my subscription renew automatically?
Yes, until you cancel it. Three year subscription do NOT renew automatically
How do I update the card on file?
Log in first, then lick from the website menu, then click ‘Update payment information’. If you do not see this link, we do not have a card on file for you.